> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-b2b.bsscommerce.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# B2B Lock | How can I keep password login instead of email OTP?

### 🔄 Shopify is shifting to Email + OTP login
As part of recent updates, Shopify is transitioning all stores to the **New Customer Accounts**, where customers log in using a **one-time 6-digit code** sent to their email — **no password required**.
This change is designed to:
* Improve security and convenience
* Offer better compatibility with Shop Pay and B2B features
* Simplify customer onboarding
However, as a result:
* New Shopify themes **no longer support** the old login form (email + password)
* Even if you switch your settings to **Legacy Customer Accounts**, the login page may still show the new OTP form
* Shopify is expected to **fully deprecate legacy login** in the long term

### 🙋 Still want the classic password login?
If your store requires customers to log in with **email + password**, we’ve got your back!
✅ **We offer FREE setup** of a custom legacy-style login form — tailored to your current theme.
> 🎁 Whether you're running a new theme or just prefer the classic style, we'll make it work for you at no extra cost.

### 📩 **How to get this setup**
Just click **Contact Us** below and let us know you’d like to keep the legacy login form.
We’ll take care of the rest.
> 💬 [Contact us to request password login setup](#) ← (insert button or link)

👉 For developers or store owners who prefer to set it up manually, check our technical guide:
📄 [Manual Setup: Display Password Login Form in Your Theme](#) ←