B2B Solution | How to Use Extra Fee as a Strategic Tool in B2B Checkout on Shopify

🎯 Overview

The Extra Fee feature in the BSS B2B & Wholesale Solution app allows you to add custom fees to B2B orders.
While it's often used for basic handling or packaging costs, it can be much more than just a surcharge.
In this guide, we’ll show you how to turn Extra Fee into a strategic tool that drives better segmentation, higher order value, and smarter customer experience.

🛠️ Step 1: Set Up the Extra Fee Module

From the app dashboard and you can customize:

• Fee label (e.g., "Cold Chain Packaging", "Urgent Handling")
• Which customers see it (based on tag or Specific customers)
  
• Fee amount or percentage for value order/quantity order.
• Conditions (optional or required)
  

🧠 Step 2: Use Case Scenarios to ake Extra Fee Work Strategically

1. Offer Premium Service Tiers

Give your B2B customers options for how their orders are handled.

✅ Result: Add value, not just cost. Let customers self-select service level.

2. Trigger Extra Fees Based on Customer Tags

Combine with the Auto Tag module:

• Tag: fragile_products → Add packaging fee
• Tag: retail → Add small order processing fee
• Tag: school_buyer → Waive handling fee
  ✅ Result: Dynamic fees based on who’s ordering = more personalized experience.

3. Create Fee Rules Based on Cart Value.

• Orders < $200 → Add $5 processing fee
• $201 < Orders < $500 → Add $10 handling
• Orders > $500 → Add $20 extra fee and free shipping.
  ✅ Result: Encourage higher order value and reduce manual costs.
  

4. Use Extra Fee as an Upsell Channel

Sell premium services directly in checkout:

• Product bundling consultation → +$2/per item
• Technical inspection → +$40/order
  ✅ Result: New revenue streams from value-added services.

💡 Bonus Strategy: Combine EF + Quantity Break Table or Shipping Rate

You can use Extra Fee alongside other modules for more flexible logic:

🔁 Final Result

Using Extra Fee strategically allows you to:

• Segment services without apps
• Personalize the checkout experience
• Recover operational costs
• Create additional revenue from service upgrades

📌 Takeaway

The Extra Fee module is not just for adding a cost.
It’s a smart tool to offer service choices, incentivize larger orders, and streamline B2B operations — right inside the Shopify checkout.

Hope this article helpful. Wish you a cracking day 😊!

By Louis N.

Updated on: 27/06/2025