FAQs

• B2B Lock | How can I hide prices from guest users?

  Set up your rule by choosing Hide price in Lock content Step 1: Lock content Choose your target is Hide prices When 'Hide prices' is selected, continue by choosing the product you want to hide the price for. In the 'Price setting' tab, you can also select 'Hide price on GoogPopular

• B2B Lock | How can I hide certain products from being visible to specific users?

  Set up your rule by choosing Hide products in Lock content. Step 1: Lock content Choose your content is Hide products When Hide products is selected, the Additional content will appear. Choose Hide product cards in product listings Select the specific products you want to hide (https://storage.crisp.chat/users/helpdesk/website/-/c/4/a/6/c4a62a42ab467800/image15z9ett.Popular

• B2B Lock | How can I lock pages with a login form or display a custom message?

  Set up your rule by using a condition requiring sign-in form Step 1: Lock content Choose Entire website to restrict access Step 2: Control access Set rule If the customer is signed in Scroll down to customize your message with Login form or Sign-up form (https://storage.Popular

• B2B Lock | How can I protect pages by locking them with a passcode?

  Set up your rule by using a condition requiring passcode Step 1: Target settings Choose Entire website to restrict access Step 2: Control access Choose the key is If the customer gives the passcode Enter the passcodes and choose whether you want the passcodes to be case-sensitive or not Use the Extra setting to customize how the passcode behaves for your locked pages.Popular

• B2B Lock | How can I control access to my locked content?

  Explore the types of key conditions that B2B Lock makes available to you! You'll need to create rule – simple statements that describe the conditions for access. These are all the conditions for setting up the rules that B2B Lock supports:Some readers

• B2B Lock | How can I restrict access to pages so they can only be viewed via secret links?

  Set up your rule by using a condition requiring via secret links Step 1: Lock content Choose Entire website to restrict access Step 2: Control access Set rule If the customer arrives via the secret link Enter the token secret link. If customers want to access, they have toSome readers

• B2B Lock | How can I allow customers with tags to view specific products/collections?

  Allow access to products/collections via customer tags Step 1: Lock content If you want to lock products, choose Hide Product OR if you want to lock your collection, choose Collection Step 2: Control access Set rule If the customer is tagged with (https://storage.cFew readers

• B2B Lock | How can I hide price on Google

  Set up your lock to hide price on Google Step 1: Lock content Choose Hide prices -scroll down to the Price settings tab -Hide price on Google Select All products or the specific products you want to hide price from Scroll down and tick the "Hide price on Google" option SteFew readers

• B2B Lock | How to allow customers with specific tags to view collections ?

  Set up your rule by using a condition requiring sign-in form Step 1: Lock content Choose Collection to restrict access Choose "Lock products in collections" to lock all products within the selected collections. Choose "Hide product cards and collection cards" to hide products/collections in the product list and collection list. Step 2: Control access Set rule If the cuFew readers

• B2B Lock – What’s New in the Latest Version?

  B2B Lock – What’s New in the Latest Version? The new version of B2B Lock is designed to make hiding and locking content on your Shopify store easier and more powerful than ever. A Completely New Way to Set Up Rules In the past, features like Hide Prices, Hide Products, or Hide Price on Google were separated into different modules. You could only use one condition to unlock the content (such as customer tag or passcode). Now, everything is unified into a single Rule BuildeFew readers

• B2B Lock | How can I keep password login instead of email OTP?

  🔄 Shopify is shifting to Email + OTP login As part of recent updates, Shopify is transitioning all stores to the New Customer Accounts, where customers log in using a one-time 6-digit code sent to their email — no password required. This change is designed to: Improve security and convenience Offer better compatibility with Shop Pay and B2B features Simplify customer onboarding However, as a result: New Shopify themes no longer support the old login form (email + passFew readers

• B2B Lock | How to manually set up the classic password login form in your theme

  B2B Lock How to manually set up the classic password login form in your theme If you'd prefer to handle the setup yourself, this guide will walk you through how to manually bring back the legacy login form (email + password) — even if your theme doesn’t support it natively. ⚠️ Note: This approach requires basic theme editing. The final result will use Shopify's default login style, which may not match your theme perfectly. 🔧 Do it yourself (advanced users) This setup invFew readers

General

• B2B Lock | Pricing Plan

  Our app is based on the store's SHOPIFY PLAN. Here are the details: FREE for Everyone Only able to lock the entire website down, but with robust conditions $9.99 for Basic Shopify $24.99 for Grow $49.99 for Advanced Shopify Hide products, pages & prices Lock access by URL or customer tags Custom message with login/sign-up form Manage passcodes & track analytics $79.99 for Shopify Plus All the above features and CHECKOUT RULES However, our app does offer a 20% diPopular

• B2B Lock | Quick start

  To get started, open up B2B Lock from your apps list. You’ll be presented with the dashboard. Click to Locks at the navigation bar. You’ll be moved to the Lock listing page, click to Add lock to create your first rule Set-up your first lock Step 1: Lock content Name your rule, then choosePopular

• B2B Lock | Getting started with BSS B2B Lock (new version)

  Step 1: Navigate to Locks located at the navigation bar Step 2: Click Add lock Step 3: Name your lock, then select the target that you want to restrict access from your storefront. In this example, we will lock down the entire website. Then click Next (https://storage.crisp.chat/users/hePopular

• B2B Lock | How to prevent bot purchases, fraudulent orders, and unauthorized orders

  ⚙️ Prerequisites Before setting up checkout lock, ensure you have: You must have the BSS B2B Lock app installed This feature requires a Shopify Plus plan. 🎮 How to use Step 1: Navigate to Checkout Locks in the sidebar of the BSS B2B Lock app. Step 2: Configure the general rule information. Rule Name and Status (important – the status must be enabled for the ruFew readers

• B2B Lock | How to lock your site from visitors and only allow b2b/wholesale customers to access

  If your site is only for b2b/wholesale, this is the one. In this article, we will guide you how to lock the whole site and only allow b2b/wholesale customers to access. 1. BSS: B2B & Wholesale Solution - Registration Forms You will need first to know how to detect your b2b/wholesale customers. When it comes to b2b/wholesale customers, you might need to able to collect more information from them and to review their registration beforFew readers

• B2B Lock | How to Create a Secret Collection just for those who are approved with b2b app?

  This article will guide you on how to create a secret collection just for those who are approved with b2b apps. There are three main steps as follows: Create a collection From Shopify Admin page, go to Products Collections Create Collection Create a Lock rule From B: B2B Lock, Login & Password (https://apps.shopify.com/login-to-access-pages?surfaceintraposition=2&suFew readers

• B2B Lock | How to allow customers tagged with silver see silver products and customers tagged with gold see gold products?

  If your store serves customer groups, and each customer group can only see specific products, this article will help you. For example: Customers tagged with silver to see products tagged with silver Customers tagged with gold to see products tagged with gold Please try the steps below: Set up Hide product rules Create two rules as follows: Rule 1 From B: B2B Lock, Login & Password (https://apps.shopify.com/login-to-access-pages?surfaceintraposition=2&surfacetFew readers